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BigHeart Platform for Sharing Knowledge and Building Community Networks

Design SW Development Artificial Intelligence (AI) Business Intelligence (BI) DevOps Maintenance
BigHeart Platform by Touch4IT
INTRODUCTION

Digital Platform with Great Potential

Our client, BigHeart Ventures, has initiated the development of its digital product, the BigHeart Platform. This platform interconnects various trusted organizations and entities to empower communities and promote equity through meaningful engagement and collaboration.

CLIENT'S PROBLEM

The Need for a Stable Technology Partner

The client had previously engaged another technology provider to develop their product. However, this provider proved incapable of meeting all of the client's requirements in terms of capacity and technology. As a result, the client needed to find a new tech partner who could redesign and recode the platform and help define a new vision for the product and its overall architecture. The client sought a stable partner capable of handling everything from product specification, comprehensive design, and development to support, maintenance, infrastructure management, data security, etc.



After evaluating numerous companies, the client ultimately chose us. We demonstrated our expertise, extensive technological knowledge, and a deep understanding of the principles of digital product development, convincing the client that we were the right choice for continuing the product's creation and addressing all their needs.

SOLUTION

Designing & Developing SaaS (Software-as-a-Service) Solution

The BigHeart platform empowers its members to communicate effectively, create various types of content, and share their activities and events with others. It also supports organizing video conferences for groups ranging from one-on-one sessions to thousands of participants.

It serves as a robust virtual group system designed to enhance social outcomes and connect communities. By transforming traditional, in-person programs into virtual support groups, it brings proven programs, services, and support networks online, allowing trusted organizations to efficiently form new human connections, share knowledge, and encourage lasting behaviors that uplift more people to better health, work, wages, wealth, and opportunity.

Platform Architecture Utilizing Modules from Our Touch4IT SW Platform

Furthermore, we integrated modules from our microservice platform to introduce new features and enhance the existing ones within the platform.

  • Journal Module
  • Media Module
  • Notification Module 
  • Patient Module
  • Product Module
  • Report Module
  • Social Module
  • Token Module
  • Transaction Module
  • User Module

 

More info about our Touch4IT SW Platform

Integrated With Major Systems

The platform is connected to a variety of systems, including medical devices like DexCom, and Withings, as well as a payment gateway (Stripe), social media login systems, a communication platform (Big Marker), etc.

BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
BigHeart Platform by Touch4IT - Integrations - Logo
PROCEDURE & WORK

Maintenance of the Existing System, Design, and Development of the New One

After taking over the project, our first step was to ensure comprehensive maintenance of the existing system built on Ruby on Rails technology. Subsequently, we actively started working on modernizing existing features and developing new system components. The goal was to optimize the platform's functionality, fine-tuning its core and secondary features, and enabling users to quickly navigate and effectively work with it. We also embarked on creating a new UX/UI design for both web and mobile applications, reflecting a modern look and intuitive controls for both patients and providers.

CAPABILITIES

Services We Provided

  • Digital Advisory
  • Digital Product Specification
  • UX/UI Design
  • Product Design
  • Information Architecture (IA)
  • Prototyping
  • Usability Testing
  • Full Stack Development
  • SaaS Development
  • Cloud App Development
  • Mobile App Development
  • Artificial Intelligence (AI)
  • Business Intelligence (BI)
  • DevOps
  • Migration & Integration
  • QA & Testing
  • Software Maintenance
  • Cloud & Data Security
PROCESS

Strong Partnership Built on Regular Communication and Trust

For our client, we provide a fully managed dedicated team that creates, designs, and drives product development. We maintain a strong and ongoing partnership with the client, engaging in regular and collaborative interactions. Jointly, we contribute to outlining the complete product scope and determining its technical trajectory. 

We prioritize the quality of our outputs, but equally important to us is the entire collaboration process with the client. In this case, it is particularly crucial as it involves a large project where we fine-tune our processes and management to the smallest detail, ensuring seamless operation and a fully efficient workflow.

OUTCOME

Comprehensive Platform Loved by Its Customers

The platform was used by more than 500,000 members over the past year, who participated in various programs and webinars, shared their knowledge, and communicated with each other. Regularly, we gather feedback from them and, in collaboration with the client, incorporate it to improve the platform to the complete satisfaction of users.

Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
Logos Organizations in BigHeart Platform
OUTCOME

Platform Changing the World and Solving Inequities

The BigHeart platform is designed for trusted nonprofits, faith-based organizations, and caregivers who create strong communities, disseminate knowledge, improve health outcomes, and promote positive societal behavior change.

Tech Stack

Integrations Logos
Integrations Logos
Integrations Logos
Integrations Logos
Integrations Logos
Integrations Logos
Integrations Logos
Integrations Logos
Andre Hughes

Andre Hughes

Founder & Servant at BigHeart

United States Flag
United States

"

We have had a positive experience working with Touch4IT. Their professionalism, expertise, and commitment to delivering quality results have made our collaboration seamless and productive. We recommend their services for a reliable partnership.

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